The Real Cost of a Paper Roll Call
By Dr Rashid Khan, Founder of EvacTracker
Every building I’ve worked with already has an evacuation process. Somewhere in a folder, a filing cabinet, or a laminated sheet pinned to a noticeboard, there is a list and a plan for how a warden is meant to use it during an emergency.
What almost nobody has done is put a number on what that paper process actually costs them. Not in dollars spent, but in time lost, risk carried, and confidence forfeited, at exactly the moment none of those things can be afforded.
The Cost Nobody Puts on a Spreadsheet
A paper roll call only starts once people have already reached the assembly point. Everything before that, the movement down the stairwell, the confusion in the corridor, the resident who doesn’t know which exit to use, happens with no visibility at all. The paper list can’t tell you anything about that period, because it was never designed to.
Then the roll call itself takes time. Names get missed. Visitors and contractors, who often aren’t on any list at all, get overlooked entirely. In a building with genuine turnover, the list a warden is holding may already be out of date before the alarm sounds.
None of this shows up as a line item anywhere. It shows up as minutes added to an evacuation, and as uncertainty for an emergency controller trying to decide whether it’s safe to stand everyone down.
“The real cost of a paper process isn’t the paper. It’s every minute someone spends not knowing what they need to know.”
What It Costs to Fix
This is usually where I expect scepticism, because most solutions to this problem come with a cost structure that scares building managers away before they’ve even seen a demo.
EvacTracker doesn’t. It’s priced per apartment or unit, which means the cost scales with your building rather than punishing you for having more residents to protect. Every apartment can connect multiple household members under a single subscription, so the whole household is covered, not just the name on the lease.
Broken down to a daily figure, it comes to a few cents per resident, which is a strange thing to have to say out loud about a system that gives an entire building real-time visibility during an emergency. But it’s true, and I think it’s worth saying plainly, because I’ve sat across from enough building managers who assumed real-time accountability was a large-building, large-budget problem to solve.
The Comparison That Actually Matters
The honest comparison isn’t EvacTracker against nothing. Every building already has some process, however informal. The comparison is between a process that starts working once people are already outside, and one that works from the moment the alarm sounds.
One of those approaches costs a few cents a day. The other costs whatever a missed occupant, a delayed decision, or an evacuation that took longer than it should have ends up costing you, in an incident where the stakes were never really about money.
I don’t think most building managers need convincing that real-time information matters in an emergency. I think what’s kept many of them on paper is an assumption that fixing it would be expensive or complicated. It isn’t, and it’s worth checking that assumption before your next drill, not after your next incident.